In 'Talking to Strangers,' Malcolm Gladwell explores why our interactions with people we don't know so often go wrong. He examines high-profile case studies, from the deceptions of Bernie Madoff to the controversial arrest of Sandra Bland, to deconstruct our flawed tools for understanding others. Gladwell argues that fundamental misunderstandings arise from our misplaced confidence in reading body language and our innate tendency to default to truth. This thought-provoking book challenges our basic assumptions about trust and deception, revealing how much we still have to learn about the people we encounter every day, ultimately questioning our ability to truly know strangers.